RETURNS & CHANGES
To make a return or a change please contact our company by phone at +30210 6049791 or by sending an email to info@bev.gr or by visiting our company.
Returns and changes are accepted within fifteen (15) calendar days from the date of purchase. In order for a return to be accepted, the product must be in its original packaging, in the condition in which it was delivered, complete, undamaged (both the product and the packaging) and unused. It must also be accompanied by the original purchase receipt or purchase invoice.
In case of shipment, the returned products must be properly packaged to avoid damage in transit and the shipping costs must be borne by the sender.
Refund of the purchase price is made in the same way that payment has been made, for the purchase within fifteen (15) calendar days of receipt of the product in the aforementioned condition, minus the shipping cost. Please note that, on promotional products and previous season products, changes and refunds may not be accepted and the consent of BEV - STERIOTIS Bros.
In case you have received a different product from the one you ordered or any defective product and if you contact us, then you return it back to us with the same shipping company you received it with. In this case, the shipping costs will be borne by our company. We are not liable in any way for incorrect installation or damage to the product by third parties.
In the case of repeated returns from the same customer, BEV - STERIOTIS Bros., reserves the right to refuse to accept the return of the product, due to abuse of the right of withdrawal or replacement of our products, even if the above terms and conditions are met (Art.281 CC). If the above legal procedure is not followed or the legal conditions for accepting the return of a product are not met, then the product will be returned to the customer, who will be charged with the shipping costs.
